"I contacted them last week and they told me they were booked until Wednesday and they would be here at 12:30. They were on time and did an excellent job. The carpet in our house was probably 10 years old and stained, filthy and I thought a lost cause. They told me they would try but not sure they could remove the stain. Not only did they remove the stain but the carpet looks great. Great job to CK and his crew. Very reasonable price."